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With regard to the current customer service strategy, Eureka has focused its attention to the original spare parts by introducing a new proposal with a twofold purpose:
- keep the product quality unchanged over time
- simplify the customer procurement process.
Nowadays, due to the upgrade of all the exploded drawings, our customers can request the spare parts in a easy and punctual way, while at the same time being aware about the source and quality.
Besides, Eureka has a gem set aside: a special packaging for our exclusive spare burrs. Look it up in the gallery!
Starting from June 1st, 2025, Eureka extends the motor warranty on Mignon models: a tangible sign of the quality and reliability Made in Florence.
A new partnership has been concluded with REPA, the leading European spare parts distributor for foodservice equipment, recognizing it as Global Master Distributor for Eureka’s Spare Parts Operation.
SAVE THE DATE: Meet Eureka at WoC Copenhagen 2024, Booth CD-005
It’s time to take stock for the leading Florence-based coffee-equipment producer after the Milan exhibition
